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Building smart chatbots that offer a human-like conversational experience is hard. And that’s what we are working on changing every single day!
Over the last couple of months, we have listened and interviewed hundreds of our clients, gathered feedback, and worked with big brands like Shell, Vezeeta, KAEC and many others to find out your most pressing pains in building a bot.
You spoke and we listened. Introducing: WideBot 2.0
The new version of our easy-to-use, intelligent, Arabic chatbot builder utilizes our proprietary conversational AI to help you create human-like conversations with your clients.
We have compiled an array of new features and services to address your needs and enhance your experience, and we are confident you will like what we cooked:
You wanted more control over your chatbot users:
Introducing: Audience tab
The new Audience tab allows you to view, edit, segment and delete chatbot users across all channels. Giving you the power to create hyper-personalized messaging and better communication with your clients. Learn more.
Your messages are shattered across different channels and you had to use third-party support tools?
Introducing: Omni-channel Inbox
Now you can receive and reply to all your chatbot users across all bots and channels using our intuitive omnichannel inbox. Handover the conversation to a human and reply to your clients right from the platform. Learn more.
Do you keep copying and pasting answers to the same questions in the comments?
Introducing: Comment Acquisition
Now you can create scenarios to reply to repetitive comments and acquire new bot users via comments! Learn more.
You asked for more channels, Messenger is never enough.
Introducing: WhatsApp bots!
Now you can create your chatbot and communicate with your audience on their favorite messaging platform, WhatsApp –Paid plans only (learn how to upgrade)- all within the platform. Learn more about WhatsApp bots here.
Not only that, but we have also added: Webchat widget!
You can now add your bot to your website and let your customers communicate with your bot on your website. Learn more.
You need a bot, but you don’t have time to build it?
Introducing our new: Professional services.
Now you can hire one of our expert chatbot designers!
Our team has worked on an extensive array of enterprise projects with a collective experience of 10 years in conversation design. We will use this expertise to help you save time and focus on what matters: building authentic relationships with your customers.
Not only that: You can also hire an integration engineer to help integrate your favorite tool with WideBot using our JSON APIs.
These services are carefully crafted to help startups and SMEs achieve their business objectives while saving time and effort. It’s available now for all our Paid users. Learn more. Request our professional services from here.
If you need help upgrading your bot, check our step-by-step guide.
That’s not all!
We are preparing something big that will transform the way you create your bots in the next couple of weeks.
Be ready and stay tuned.
If you don’t have a WideBot account yet, Sign up now!