Articles Tagged with: Product Updates

Meet The New WideBot Platform In Full Access

The First Arabic-Focused Bot Builder is Here in Full Acces! إزيك.. هلا.. كيفك.. يعيّشك

We’re ultimately excited to share with you today that we’re finally out of early access and introducing our totally new platform. We think it’s much much better & brings more value than the other ones we had before. You can continue reading why we built it and what’s new in the full version below, or you can just explore it yourself!

Why The New WideBot Platform?

Since we were founded three years ago exactly this month, a lot of businesses have been relying on our 2 past platforms, whether to offer their users the understanding support they want, engage & personalize the experience for them, improve their customer service generally, or to sell their products.

That created a challenge for us of how to combine these 2 platforms into a one that continues to serve the 2 past ones’ goals, and yet keeps maintaining smooth user experience. That’s why we built The New WideBot Platform and introduced it first in early access first, and now the full access one. Here’s what’s new in the full access version:

Smoother Broadcasting Experience with Scheduling & Repetition


Send & schedule your broadcasts smoothly through any day of the year! Because now with The New WideBot Platform you get to schedule your broadcasts and repeat them to anytime you want, and keep them get sent again & again at the same certain timing continuously.

New Bot Training Feature


Train your bot to understand and handle free text whether by scenarios you add to him or through AI (in selected plans). And leave no question unanswerned behind from now on.

User Personalization


Personalize the experience more & more to your users by collecting & saving more information about them, to specify your responses or retarget your users through these data.

Go to Flow Capabilities


Redirect segments of your users to specific flows of your chatbot based on multiple attributes (timezone, gender, age, …etc), to leverage engagement rates & maximize conversions.

JSON API Integrations


Request & edit data from your chatbot to your own CRM (Customer Relationship Management) System or even spreadsheets, and control how & where you manage your users’ data.

Head Over to Your Dashboard or Get Started Now to Try The New Features and Start Reinventing Your Customer Relationship (It’s Free!)

Introducing Broadcasting & Segmentation

We’re happily introducing today one of our most important features added to our platform, that can help any business segment and target its users very accurately. You can read more about it below, or you can try it yourself as part of our platform.

Segmenting and targeting users accurately have been a major problem to businesses since the dawn of marketing, which gets harder as the business grows. That’s why we’re very excited to be contributing to solving it.

A New Way of Mass Messaging

Broadcasting & Segmentation introduces a new way of communicating a unified message or set of messages, to all of your users or a certain group(s) of them. With different broadcasting types (Subscription broadcast, Promotional broadcast, Follow up broadcast, …), or repetition options (daily, weekly, monthly, …). Which enables you through Broadcasting & Segmentation to:-

  • Make product announcements: Introduce your new products or features in a very engaging way, and in channels that everybody use (messaging apps).
  • Send user-specific offers: Target and send a specific group of your users specific offers based on their behavior.
  • Following up on customer service status: Sending updates about certain customer issue that started originally in a messaging app.
Sending and receiving a broadcast message

The use cases of Broadcasting & Segmentation is limitless, and we really look forward to knowing how will you use it to boost your business 😉

Head Over to Your Dashboard or Request an Early Access Invitation Now to Try it

Early Access Launch of The First Arabic-Focused Bot Builder Platform

Beep boop.. Beep boop, Arabic smart chatbots are here!

We’re very excited to be sharing with you what we’ve been working on for nearly a year, because our new bot builder platform is finally available in early access mode.

Our new platform is built from the ground up to match what we found an increasing need in customer relationship to our users. Which is building and maintaining a successful relationship with your customers, with the help of chatbots capabilities and AI magic. Customer relationship impact has grown to be a major indicator of a lot of businesses destiny, therefore, we’ve always prioritized this while building our new platform. To address this need through user-centred design and innovative features.

What to expect from our new platform:
  • Much easier building experience: Our new platform enables you to build your chatbots smoothly with just Drag & Drop Templates.
  • Engagement & Personalization: Through the ability to customize the experience to the extent of every single user through Broadcasting & Segmentation.
  • Always having the upper hand: By the option to switch from the bot to the human mode whenever you like through Human Handover.
  • Overall new and much organized user experience: Because we’ve put our users first in building the new platform and brought them the high standers in the industry in their own language.

The new platform is just around the corner, and we can’t wait for you to experience it and share with us the success stories you’ll make through!

Request Your Early Access Invitation Now

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